Terms & Conditions

These Terms and Conditions govern the use of this website and the provision of advisory services by Helvara Advisory Sdn Bhd. By using this website or engaging our services, you agree to the terms set out below. Please read them carefully.

1. Definitions

In these Terms and Conditions:

• "Helvara", "we", "us" and "our" refer to Helvara Advisory Sdn Bhd, registered in Malaysia, with its principal place of business at Suite 14-2, The Gardens North Tower, Lingkaran Syed Putra, 59200 Kuala Lumpur.
• "Client", "you" and "your" refer to any individual or business entity that uses this website or engages our services.
• "Services" refers to the pricing and revenue advisory services described on this website, including the Pricing Health Check, Revenue Model & Pricing Framework and Commercial Advisory Retainer.
• "Engagement" refers to a formal agreement between Helvara and a client to provide Services under agreed scope and terms.

---

2. Nature of Our Services

Helvara provides commercial advisory services focused on pricing structure and revenue strategy. Our work is advisory in nature. We offer analysis, frameworks and recommendations based on information provided to us and our professional experience. Our advice does not constitute regulated financial advice, legal advice, or any form of licensed professional service under Malaysian law.

Decisions regarding pricing, commercial structure and business strategy remain at all times with the Client. We assist in thinking through options; we do not make decisions on your behalf.

---

3. Website Use

This website is provided for informational purposes. You may use it to learn about our services, review our work and contact us. You agree not to use this website:

• For any unlawful purpose or in a manner that could damage, disable or impair the website.
• To transmit unsolicited or misleading communications.
• To attempt to gain unauthorised access to any part of the website or its infrastructure.

We make reasonable efforts to keep this website accurate and available, but we do not warrant that it will be error-free or uninterrupted at all times.

---

4. Enquiries and Contact Form

Submitting an enquiry through our contact form does not create a contractual relationship or any obligation on either party. We will endeavour to respond to enquiries within two working days. Responses to enquiries are informational only and do not constitute a binding offer or agreement.

---

5. Engagements and Scope of Work

Formal engagements are established through a written scope of work or engagement letter agreed between Helvara and the Client. The specific deliverables, fees, timelines and working arrangements for each engagement are set out in that document and take precedence over any general description on this website.

Any changes to an agreed scope must be agreed in writing by both parties.

---

6. Fees and Payment

Fees for our Services are as described on this website or as agreed in writing for a specific engagement. The prices displayed (in Malaysian Ringgit) are indicative and may be subject to confirmation based on the specific requirements of your engagement.

Payment terms are set out in the engagement letter. Unless otherwise agreed:

• A deposit may be required before work commences.
• Invoices are due within 14 days of issue.
• Fees are exclusive of any applicable taxes.

---

7. Confidentiality

We treat information shared with us in the course of an engagement with discretion. We will not disclose Client-specific business information to third parties without your consent, except as required by law or where necessary to engage a service provider operating under a confidentiality obligation.

We may reference that we have worked with clients in a given sector for general business development purposes, but will not identify clients by name without permission.

---

8. Intellectual Property

The content on this website — including text, structure, design and visual elements — is the property of Helvara and is protected by applicable copyright law. You may not reproduce, distribute or adapt this content without our written consent.

Work products delivered to a Client as part of a formal engagement are subject to the intellectual property terms set out in the engagement letter.

---

9. Limitation of Liability

To the extent permitted by law, Helvara's liability to any Client in connection with the Services is limited to the fees paid for the relevant engagement. We are not liable for indirect, consequential or speculative losses, including loss of revenue, loss of profit, or decisions made based on our advice.

Our advice is based on information available to us and reasonable professional judgment. We do not warrant particular commercial outcomes from the implementation of our recommendations.

---

10. Governing Law

These Terms and Conditions, and any engagement between Helvara and a Client, are governed by the laws of Malaysia. Any disputes are subject to the exclusive jurisdiction of the courts of Malaysia.

---

11. Changes to These Terms

We may update these Terms and Conditions at any time. The version on this page reflects the current terms. Where a formal engagement is in place, the terms agreed at the time of that engagement remain applicable to it.

---

12. Contact

For questions about these terms, please contact us: